Spinsala Casino Responsible Gambling

At Spinsala we are committed to safer gambling and to helping customers play in a controlled, informed way. We believe gambling should be fun and never cause harm, so we provide clear information and practical tools to help you manage your activity, spending and time online. If you feel your play is becoming a problem, please take action early and use the support options listed below.

Player protection principles

We encourage responsible play by promoting measured betting habits and by highlighting warning signs of problem gambling. We support players who choose to limit their activity and we recommend regular self-checks on spending and time spent gambling. Our aim is to make it straightforward to set controls and seek help if needed.

Activity-control tools

You can manage how you play with a range of controls designed for straightforward use. Controls include deposit limits, loss limits, session time limits and account breaks. Use these tools to set boundaries that match your personal budget and lifestyle.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Typical examples you might choose are £10 - £500 per day or £50 - £2,000 per month depending on your needs. Limits take effect quickly and can be lowered immediately. In some cases increases may be subject to a waiting period.

Loss limits

Loss limits help you cap how much you can lose over a given time. Choose short-term limits for tighter control or longer-term limits for broader protection. Loss limits apply to wagers and settled outcomes and are applied as soon as you confirm them.

Time limits and account breaks

Use session timers or set daily and weekly time limits to keep play within healthy bounds. You can also take a short account break - a temporary suspension from gambling for a set period - if you need time away. Account breaks are effective immediately and are a good step before considering longer measures.

Self-exclusion

If you need to stop gambling for an extended period consider self-exclusion. This prevents access to your account for the selected duration and can be arranged quickly. For UK residents, registering with national services such as GAMSTOP adds an extra layer of exclusion across participating operators.

Signs of problematic behaviour

Watch for common warning signs: chasing losses, borrowing to gamble, neglecting work or family, sleep or appetite changes, and gambling to escape stress. If you notice these changes in yourself or someone close to you, take action early.

Tips for maintaining control

Set clear spending and time limits before you start, treat gambling as entertainment, not income, avoid gambling when upset or under the influence, and regularly review your activity. Use deposit and loss limits together with time controls for balanced protection.

Professional help and support organisations

If you or someone you know needs help, seek professional support. In the UK contact GamCare, the National Gambling Helpline at 0808 8020 133, or visit GAMSTOP to consider national self-exclusion. For confidential advice and treatment options speak to a qualified support service as soon as possible.