Spinsala Casino Privacy Policy
Welcome to the privacy policy for Spinsala. This page explains how we collect, use and protect the information you provide when you use our site and services. We take user privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage your information.
Types of data we collect
Personal data
When you create an account or contact us we may collect personal information such as your name, date of birth, email address, phone number and any identity documents required to verify your account. We use these details to manage your account, confirm eligibility and meet our verification obligations.
Technical data
We collect technical data about your device and connection, including IP address, browser type, device identifiers and operating system. This helps us maintain site security, diagnose issues and improve performance on desktop and mobile.
Transactional data
Transactional information includes deposits, withdrawals, payment method details (tokenised where possible), game activity and session logs. We record this data to process payments, respond to enquiries and detect fraudulent or suspicious activity.
How we use your information
We use your data to provide and operate our services, process transactions, verify identity, prevent fraud and comply with legal obligations. We may also use anonymised usage data to improve our product and service features. Personal data is processed only for valid business purposes or with your consent where required.
Data protection practices
We implement reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. While we aim to keep data secure, no online system is completely risk free, so we encourage you to use strong passwords and to keep your account details confidential.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support essential site functions and analyse site usage. Cookies fall into categories such as essential, performance and advertising. You can manage cookie settings through your browser or the cookie controls available on our site.
User rights
Subject to applicable law, you may have rights to access, correct, restrict or delete your personal data, and to withdraw consent where processing is based on consent. You may also have the right to data portability or to object to certain processing activities. To exercise your rights, contact us as described below.
Access, correction and deletion
If you want to access, update or remove your personal data please contact [email protected]. We will respond to requests within a reasonable timeframe and may ask you to verify your identity before taking action.
Information sharing and third parties
We share data with trusted third parties such as payment processors, identity verification providers, analytics services and customer support partners to provide our services. We require these partners to handle data securely and only for specified purposes. We do not sell your personal information to third parties.
Privacy policy updates
We may update this policy to reflect changes in our practices. We will publish the revised policy on our site and indicate the date of the last update. If changes materially affect your rights, we will notify you where required by applicable law.